Metropolitan Plant and Flower Exchange

I got married this past weekend and I am beyond thrilled with the floral arrangements that Elyse from Metropolitan Plant & Flower Exchange provided! They were gorgeous. I got so many compliments from our guests. We had a small, intimate wedding. Elyse listened to what I wanted and exceeded my expectations. I didn’t want the flowers to feel overly manicured or rounded. She did an amazing job of balancing the wildness that I wanted to capture with refinement. 10/10 would recommend

I would get married to my husband again just to see how Elyse would decorate our wedding all over again. We found Elyse and Metropolitan Plant Exchange by accident and it was one of the best things to happen to our wedding. My husband and I didn’t have a clear idea for what we wanted for florals, I only knew that I wanted a succulent bouquet. Giving Elyse very little to work with at our meeting she was able to ask the right questions to help get us to what we actually envisioned our florals looking like for the wedding without any hard sell at all. It felt like I was talking to a friend who just really cared about my wedding flowers! Because we met in the summer and got married in the fall, several if not most of the florals we had were not in season so Elyse improvised and used photos and similar plants to help us envision what we wanted for the wedding and what she was thinking based on our answers. That being said we left our meeting having no idea what our florals were going to officially look like, but with full confidence that Elyse would deliver. And that she did! Elyse had never been to our venue, Johnson Locust Hall Farm, before, but through photos and our descriptions she perfectly created EXACTLY what we wanted without knowing we wanted it. My bouquet was gorgeous and better than any inspiration pic I had sent or what I had imagined. All the little details were absolutely stunning and Elyse worked hard to stay in our budget. Everything was delivered and set up on time. Additionally, we met with Elyse in Fort Lee, but the store in Paramus was a much closer drive to me and she worked with the manager there to help me make payments where it was convenient for me. I could not recommend Elyse and Metropolitan Plant Exchange more!

They sold a plant which is infested with bugs and I brought it back to either get a store credit or exchange or refund. They were very rude and said there is no exchange allowed even though there is no policy written anywhere about return policy. Do not buy plants from here! Check every leaf before u buy Bc they sell sick plants!! The lady who was denying me of store credit said just give up on this tree and throw it out. How about $59.99 that I spent on the tree? And (her name is Susan ) she said “ well that’s life “ I was like what???? That’s life??? They gave me infected tree and still deny of exchange and yell at me saying “that’s life” I was so supremely upset that any employee would tell a customer “oh well that’s too bad””that’s life” she is very unprofessional and not helpful at all. Apparently she is not even a manager and she was posing to be a manager Bc manager was not on duty. I have been a customer for the last twenty years and spent so much money and couldn’t believe they were fussing about one plant. Metropolitan plant exchange??? They certainly don’t do any exchange!!

I cannot express how EASY Rina and the team were to work with! I have used them multiple times now for large events including my engagement party and bridal shower. They nailed it every time! Their price is unbeatable and their professionalism is top notch! I will keep recommending them to everyone I know! Rina always has a vision and runs with it and you can trust her to make your requests happen.